We’re Ready to Assist You
If you need help choosing a Coway product, understanding rental vs outright purchase options, or want guidance before applying, feel free to reach us directly, We’re Ready to Assist You.
cowayhq.my is operated by Moo Chi Hau (SSM No: 202503182805), an Authorized Coway Health Planner.
This is not the official Coway Malaysia website. All approvals, payments, installation, warranty, maintenance and contract matters are handled by Coway (Malaysia) Sdn. Bhd.
General Enquiries & Product Guidance
For promotions, product recommendations, rental and outright purchase plans, or registration guidance:
Phone / WhatsApp: +60 14-925 4131
Email: support@cowayhq.my
Address: 32 Jalan Pulau Angsa U10/19, Puncak Perdana, 40150 Shah Alam, Selangor
Operation Hours: Monday – Sunday, 8:30 AM to 10:00 PM
Typical Response Time: We respond to customer enquiries within 1–3 hours on business days.
Official Coway Malaysia Support
For technician visits, product defects & warranty, maintenance, billing, contract matters, service complaints, please contact:
Coway Malaysia Customer Care
Operation Hours: Monday – Friday, 9:00 AM to 5:00 PM (EST)
Phone: 1-800-888-111